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Matthew Pene

Guest Experience Director

Specializing in all aspects of personal and digital interaction, Guest Experience Director Matthew Pene understands how to provide experiences that drive engagement and customer satisfaction. 

Before coming to Fellow, he worked as the Maître d' at the iconic Eleven Madison Park in New York City for six years, and also served on the opening operations team for The NoMad Hotel in downtown Los Angeles where he supported CSAT and CRM management. 

Pene received his bachelor’s degree in culinary arts from Culinary Institute of America in Hyde Park, NY.